Current bugs: IMPORTANT UPDATE

Below you will find a list of current bugs we’re working to fix. Please reference this forum when looking for updates!

NOTE: Please direct all bug reports to support@noom.com. Comments added to this forum are not guaranteed a response.

Current bugs

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  1. Noom's pedometer is undercounting and overcounting on some Android devices

    Hey Noomers! We just wanted to update you on a current bug that some of you may have been experiencing:

    On some Android devices, Noom isn’t crediting users with their correct number of steps for the day. For example, you might have walked from Timbuktu to Montenegro, but Noom shows that you walked only 2,000 steps! For other users, they may have taken the few steps it takes to get to the bathroom in the middle of the night, but in Noom it looks like they ran the NYC marathon!

    You deserve all the credit and more for your activity…

    18 votes
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      Started  ·  11 comments  ·  Step Counter  ·  Flag idea as inappropriate…  ·  Admin →
    • Recent meals

      My most recent meals never show up. This has been a problem for almost a year and it still hasn't been fixed. When I go to log a meal I see meals from a week ago but not from the day before.

      11 votes
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        1 comment  ·  Food logging  ·  Flag idea as inappropriate…  ·  Admin →
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      Current bugs: IMPORTANT UPDATE

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